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Satisfaction Guarantee
Maintaining a professional and up to date web presence is crucial for your business, and we understand that. That is why we put so much care into ensuring each and every update is done quickly and professionally.
We also want you to feel comfortable trusting us to manage your website. That is why we offer our moneyback maintenance guarantee.
We can backup this guarantee because:
- Our efficient web maintenance process allows us to get your website updated quickly.
- Our maintenance engineers pay special attention that every update is made right the first time. All work is checked twice.
- Most requests are handled in one business day, while longer requests can take 3 to 5. All of our requests are handled in 5 business days or less.
- Proactive Maintenance Customers: Our systems are designed so that we don’t miss a beat. You’ll get the attention you pay for – every month!
How the Guarantee Works
We’ve always delivered on this guarantee, but if we don’t, you won’t pay for the update if you’re an a la carte customer. If you’re a proactive maintenance customer, you’re account will be credited for a month of free proactive service.
You really won’t need this guarantee, but, we like to keep it here so you can be reassured we care about your website as much as you do. If you have any questions, please don’t hesitate to contact us. We’re thrilled you are considering our services, and look forward to hearing from you!